Territory Service Manager
Territory Service Manager (TSM) in Arbutus, MD . This is growth-oriented leadership position ideal for someone willing to come in and learn our business from the ground up.
The TSM is responsible for overseeing a significant portion of our business by ensuring our Route Service team provides excellent service that exceeds the expectations of our customers in his/her assigned territory. The Territory Service Manager is also responsible for identifying route efficiencies, partnering with customers to ensure Dempsey is appropriately servicing their business needs and full people management for a team of Route Service professionals. This includes hiring, training, coaching and performance management. An important part of the TSM role is identifying and developing talent within the team.
- Minimum Education - Some College
- Previous supervisory/management experience in a customer-facing function
- Ability to take on increasing levels of responsibility over time
- The ability to speak to performance metrics (who, when, how)
- Strong communication and coaching skills
- Must have computer and internet skills
- Flexibility to work early mornings, early evenings and/or occasional weekend days
- College degree is strongly preferred
- Ability to meet all DOT requirements including review of motor vehicle record, pre-employment physical and drug test
- Ability to pass a comprehensive, pre-employment background check including work history, professional references, criminal and credit background checks.
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National Recruiters LLC, is an Equal Opportunity Employer